Tuesday, June 12, 2012

StarTimes enters the Kenyan Pay TV market




StarTimes' Pay TV services were officially launched in Nairobi on Tuesday and will broadcast on the new CCK approved DVB –T2 (Digital Video Broadcast - Terrestrial 2) decoders. The Chinese company is venturing in a Kenyan Pay TV Market, currently dominated by Multichoice's DSTV and Wananchi Group's Zuku.

The company seeks to provide digital television services to Kenyan viewers across the country at an affordable premium of as low as Ksh 499. The decoder goes for 2,999 with the Basic package (40+ channels) charging a monthly fee of Ksh 499 while the Unique package (65+ channels) charges Ksh 1,999. 

StarTimes won the bid of National DTV test project initiated by the government and completed the construction of the DTV system in December 2009. StarTimes' services will be offered in a partnership with Pan African Network Group, Kenya's second national Digital TV licensee after state-owned Signet.

Apart from digital pay TV, the company also offers radio & TV signal transmission, mobile TV, wireless Internet and building of advertising TV.

About StarTimes

Founded in 1988, StarTimes is a leading DTV system integrator, technology provider, and network operator in China. Based on its integrative technical strength in analog, IP network, and DTV technologies, StarTimes is a certified Hi-Tech company, distinguished as the only certified private enterprise to contract foreign projects in the Radio & TV industry.

Related Posts: StarTimes to Replace Smart TV, GTV decoders    

40 comments:

  1. I'm not getting a signal, I dont know where to buy cards, I dont have a number to call. This is not good customer service. Please check your data bases for me Tabeel

    ReplyDelete
  2. You can get their contacts on their site here http://www.startimes.co.ke/Contact_Us/contacts.shtml

    ReplyDelete
  3. please startimes allow me to ask a few qustions. will the decorders transmit free-to- air channels,those wih dvb-t why should they wait till end of July for swapping of the decorders? will the decorders come with external antennae?

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  4. have you tried their hotline
    +254 719 077 077

    ReplyDelete
    Replies
    1. i am stuck do not know the accountnumber bougth startimes 8/12/2012
      under name dishon mbugua but now when i shall pay truu mpeza it fail
      i do not understand if serialnumber is accountnumber or if it is smartcardnumber.the machin was bougth on transmatt supermarket in kitale,transmatt east branch easy
      please help me to understand what to do
      dishon mbugua

      Delete
  5. Wil star times screen the English premier legue and at how much kindy reply

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  6. For now StarTimes has around 4 sports station with popular Setanta sports which features EPL. It also has Series A & UEFA channels.
    However, to get more on EPL matches visit http://startimes.co.ke/livehelp/choosedepartment.php

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  7. lest they behave like smart tv ,congrates thouhg

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  8. who can list the channels for us guys???????????

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  9. THIS IS AS EXCITING AS STAR TV WAS AND THEY NEVER LASTED FEW MONTHS ,,,AND CHANNELS THAT WERE NOT THERE....... SO FRUSTRATING

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  10. I bought this thing 6 days ago and already having issues. I can't watch some channels and their customer care service sucks! No one seems to know what is going on when you call with an issue. They need to style up like really first if they intend to make any inroads in this market!!!!!

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  11. Their website (startimes.co.ke) is dead as at July 26 2012.

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  12. the link for star times channels
    its been working well in Dar Tz Just be Patient it will pick up
    https://docs.google.com/spreadsheet/ccc?key=0AnP_TUngLzyQdDU5YkZFdGdpbU1BUFI1cVhOcnNmNmc#gid=0

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  13. I hope they will not disappoint their clients as Go TV is doing now

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  14. stori ya epl please update

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  15. AM SELLING MY ZUKU DISH AND DECODER FOR 5500 KSH WITH 80 CHAN ELLS 1 MONTH SUBSCRIPTION CALL ME ON 0700874771 OR MUKUNDISTEV@GMAIL.COM

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  16. For an enquiry on StarTimes and their products please visit their Official Website
    www.startimes.co.ke
    or their facebook fan-page
    www.facebook.com/startimeskenya

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  17. startimes is a rip off

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  18. i bought the dvb t decoder sometimes last year;was working great but now i cant receive any signal.I heard some rumours that star times will be swapping the old receivers with new dvb-t2 ones,is it true ?because am sranded with this one and cant watch anything.i think this was a rip of;the goverment adviced people to buy these yet were not sure they will keep the technology.

    ReplyDelete
    Replies
    1. i am experiencing similar problems and worse off is their poor customer care. am thinking going for DSTV, the better option though expensive

      Delete
  19. admin if you are connected to this people tell them they will lose to Zuku if they can't solve these issues
    customer is always king

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  20. am thinking of buying one bt with these comments tht am seeing here above,hmmmm am a lil bit scared. advice z needed urgently

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    Replies
    1. DSTV vs Zuku vs Startimes - go for Zuku is affordable and loaded i promise you

      Delete
  21. cut the bad name calling Startimes is far much better than Zuku..
    so am of you are paid to make Startimes look bad

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  22. can you connect your startimes decorder directly to crt or a tft monitor

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  23. i think so, the only thing you need is a set-top box that comes with the decorder

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  24. amgoing to buy it for 2k and see if they are working if not am going after dstv period

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  25. their holiday offer is tempting but the package has few channels

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  26. To stop this DSTV exploitation. we need a consumer protection council like that in Nigeria
    http://allafrica.com/stories/201211160598.html

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  27. Why can i get startimes dealer shops or contact center in Nakuru
    please help!

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  28. I bought your decoder from nakumatt Kisii on early this yr. I thoroughly queried them whether there's network signals in kihancha kuria where am staying. They cheated me! No signals here. Its a flop! Av wasted my 2499kshs! Wish I could bought zuku or set top box for local channels. There interest was MONEY NOT QUALITY SERVICE TO A CLIENT!gmbogah@gmail.c_om

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  29. HEEEHE!AM THINKING OF BUYING STARTIMES DECODER BUT WITH THOSE COMPLAINS,AM SCARED AS WELL.IN NAROK THEIR IS NO SIGNAL YET IT IS CLOSE TO NAIROBI COMPARED TO KISII! oleodeban@yahoo.com

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  30. I bought startimes decorder, it is functioning well but the customer care personnel are not upto their task. I paid my basic monthly subscription on 1st of April this month but they have disconnected me. and no one knows why?

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  31. Nice Blog , thanks for shareing the information

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