By Mfonobong Nsehe
Forbes recently released its annual list of the World’s Most
Innovative Companies; however, Africa was conspicuously missing in the list.
The lack of representation in the list and a subsequent ‘Ten Most Innovative Companies in America’ by Forbes writer Samantha Sharf, motivated
Forbes’ contributor Mfonobong Nsehe to do a list for Africa.
Here is the list that has three Kenyan companies at the top:
Safaricom – Kenya
Industry: Telecommunications
East Africa’s largest mobile telecommunications
provider easily ranks as the most innovative company in sub-Saharan Africa.
Reason: M-Pesa, Africa’s first SMS-based money transfer service. In 2007,
Safaricom launched M-Pesa (M for mobile and Pesa- a Swahili word
for money) which lets users deposit, transfer and withdraw funds via text
message. A subscriber who wants to send money across simply visits a
registered M-Pesa agent with the money and the phone number of the recipient.
For a fee of a little over $1, the agent sets up a virtual account for the
subscriber, credits the account with the money, and then sends the amount to
the recipient’s account. A subscriber can send money even to a recipient on a
different mobile network, who can cash it at any M-Pesa agent simply by
presenting an ID and entering a secret code. Safaricom also pioneered a service
that offers subscribers airtime on credit, introduced the payment of utility
bills through the M-Pesa platform and runs a robust customer loyalty award programme.
Nando’s
– South Africa
Industry: Food &
Beverages
Since opening its
first restaurant in 1987, Nandos has expanded to over a thousand locations in
30 countries on five continents. Its success secrets may well lie in its
marketing: Nando’s’ numerous provocative yet witty commercials, such as an ad
featuring a dimwitted busty blonde and another which depicted Zimbabwean President
Robert Mugabe reflecting on happy moments he enjoyed with fallen
dictators such as Colonel Gaddafi and Saddam Hussein have made Nando’s’
flagship flame-grilled Peri-Peri chicken a hit among Africa’s
young and hip. Nando’s meals are premised on traditional Mozambiquan-Portuguese
dietary patterns and spices such as the ‘Pili Pili’. The company also
manufactures a range of sauces that are sold in Nando’s restaurants and in
supermarkets.
In 2010, Advertising Age magazine named Nando’s as one of the
world’s top 30 hottest marketing brands. Nando’s also promises to allow anyone
to eat free for life if they can prove they have been to all the Nando’s
restaurants.
Nation Media Group – Kenya
Industry: Media & Entertainment
East Africa’s largest media group is subtly
transforming itself into an internet and financial services powerhouse. Between
2009 and now, the Nation Media group has launched N-Soko, a classifieds site which competes with Craigslist in Kenya, Twende Twende- Kenya’s first online travel site and Nation Hela, an international money transfer service which allows Kenyans in
the Diaspora remit money to their families at home online.
The group’s flagship
publication, Daily Nation is the
highest-circulating newspaper in the East and Central African region. Daily
circulation: 210,000. Its Business Daily newspaper is East
Africa’s most popular business journal and its Television and radio stations
consistently rank among the most popular among African viewers and listeners.
MTN – South Africa
Industry: Telecommunications
In 2011, Africa’s largest mobile telecoms operator
introduced its Mobile-Money Insurance solution, Mi-Life insurance that provides money in the event of death of the subscriber or the
next of kin. The Premium payment for insurance is deducted from the subscriber’s
MTNMobile Money wallet once per month. The service is available to the
network’s subscribers in Ghana. MTN also wins innovation points for its MTN
InternetOnTV, a device that
allows users to browse the web from their TV at 3G speeds and MTN
Traveller, a mobile App that
allows mobile users to browse for, and book accommodation and car rental
services using their phones.
Econet –
Zimbabwe
Industry: Telecommunications
Zimbabwe’s dominant mobile telecommunications company
boasts lucrative operations in Zimbabwe, Botswana, Lesotho, Burundi, and Rwanda
and even owns a 3G license in New Zealand. Now, Econet is looking to build
Africa’s largest solar power company. Last November Econet launched the Econet
Power Station- a revolutionary solar power device that will allow individuals
and families across Africa to light up their homes, charge their mobile phones,
and generally utilize energy at a relatively inexpensive cost compared to
current solar energy devices currently available in Africa. In addition, Econet
Wireless in South Africa recently introduced Carry Me Home- a death and repatriation insurance
policy exclusively for Econet Call Home customers.
Iroko TV – Nigeria
Industry: Media & Entertainment
Iroko TV did not invent Nollywood- Nigeria’s immensely
popular movie industry, but the Nigerian-based company helped revolutionize and
glamorize it. Iroko TV, which has been dubbed the ‘Netflix of Africa’, is the world’s
largest digital distributor of African movies. Leveraging on an on-demand TV
platform, Nollywood Lovers around the world can watch the latest Nigerian
movies by paying a fee of only $5 a month. IrokoTV typically buys the digital
rights to the movies from Producers and currently has a catalogue of over 5,000
films and over 500,000 registered users.
Woolworths – South Africa
Industry: Retail
One of South Africa’s largest retailers, Woolworths
sells everything from food and clothing to homeware and electronics. The retail
giant is also an emerging player in South Africa’s financial services scene.
Through a joint venture with Absa Bank, Woolworths offers financial services
such as loans, debit cards, and home insurance solutions to its customers.
Woolworths also manufactures its own brand of everything from sliced bread to
grape juices and ice cream.
Pick
n Pay – South Africa
Industry: Retail
South Africa’s
pre-eminent fast moving consumer goods retailer has a portfolio of 450 stores
in South Africa, Zambia, Mauritius and Mozambique and a staff strength of
45,000 people.
Pick n Pay was among
the earliest retail outlets in sub-Saharan Africa to include financial services
in its service offerings. Among other things, select Pick n Pay outlets offer
credit facilities on large purchases (like appliances), free of deposit. Pick n
Pay also has a thriving ticket resale service, a travel comparison site and lets customers
play the lottery online. Also, in 2010, the South African retail giant became the first
to offer customers wine bottled in the eco-friendly PET (Polyethylene
Terephthalate).
East African Breweries
Ltd – Kenya
Industry: Food & Beverages
East African Breweries is Kenya’s largest brewer. The
Company produces, markets, distributes and sells an extensive portfolio of
alcoholic beverages including its flagship beer brand, Tusker
Beer and spirits such as Baileys,
Smirnoff and Black Label. The Company also produces and distributes soft drinks such
as Alvaro and Malta
Guinness in Kenya, Uganda, and Tanzania.
Famous
Brands – South Africa
Industry: Food & Beverages
Famous Brands is Africa’s leading quick service and
casual restaurant company. Famous Brands develops, operates, and franchises restaurants
that prepare, package and sell a menu of priced food items. Some of the
restaurants under Famous Brands’ wings include Debonairs Pizza, Wimpy, Steers, and FishAways. As of the 2010, the company’s global footprint stood at 1,764
franchised restaurants spread across South Africa, 17 African countries and the
United Kingdom.
Any suggestions on the list can be channeled to Mfonobong Nsehe’s
email mnsehe (at)
forbes.com
Or
Follow him on Twitter @EmperorDIV
Compiled from Forbes.com
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